Frequently Asked Questions
Do you you think you can help me with my particular issue?
To ask about your particular circumstances and whether acupuncture might help, feel free to give us a call on 9556 0299 during weekday business hours and our friendly reception team can arrange a time to discuss exactly what it is you need and whether we can help.
Do you do pre- and post-embryo transfer treatments?
Absolutely. We’d love to support you through your IVF cycle. We’d recommend you come in well before your transfer, but give us a call whenever you’re ready.
I have a lot going on with my health. Can I book extra time with you?
Of course! Contact us to make arrangements for a longer appointment and we’ll make sure you get the time you need to go through your health history properly. You can also email information in advance like test results or medications and we can review these beforehand as well.
Where are you located?
Our acupuncture clinic is located inside The Laneway hair salon in Brighton East. To enter, come in the front door of the salon and go upstairs to the second level and you will find our beautiful space.
Please note there is no ramp or elevator to the second floor. If climbing stairs presents a difficulty for you, please call our friendly team on 9556 0299 to discuss other options.
What payment options do you accept?
Credit cards, direct debit and cash are all accepted at Blue Wren Acupuncture Clinic.
Can I claim my treatment on my health insurance?
Yes, private health rebates are available on acupuncture appointments only. On the spot claiming is available through HICAPS.
Unfortunately, most funds do not support Chinese herbal medicine consultation rebates and no rebates are available for telehealth consultations.
Can I claim my treatment on Medicare?
No, unfortunately acupuncture is not covered by Medicare rebates.
Are you registered with WorkSafe or TAC?
Yes, we are registered with both WorkSafe and TAC. Please let us know at the time of booking that you are intending to seek support under either of these arrangements and email a copy of your approval letter for acupuncture before your appointment to email@example.com. We will contact you about any specific arrangements and will advise the amount of the gap payment that you will need to pay.
I would like a treatment that includes both acupuncture and cupping or both acupuncture and herbs. Actually, I’d like the works! Which option should I book?
Choose the 60-minute acupuncture session. This will include acupuncture and other treatment options such as Chinese cupping or a herbal prescription. Your specific needs will be discussed and a treatment plan devised that meets your exact situation.
I‘m not sure if I want needles. Can you still help?
We love acupuncture and we would love you to love it too. However it’s not for everyone so if you’re not keen on needles or not sure, then there are other ways we can help. Treatments can be adapted to include acupressure (no needles, just using the acupuncture points), a TENS machine with no needles, ear stickers, cupping, gua sha, herbs or nutritional advice according to Chinese medicine principles. We’re here to help, and will do everything we can to make you feel comfortable and supported.
Can I book a massage only?
Cupping and gua sha massage (see our services page for more information) is available without acupuncture. This is a 30 minute session, most suitable for musculoskeletal conditions like tight back and shoulders. It is not a typical remedial massage but rather a Chinese medicine treatment so if you’re looking for relaxation or remedial massage only we can recommend some great massage therapists.
Does the initial treatment cost extra?
No, the initial treatment costs the same as a standard treatment at Blue Wren Acupuncture. We like keeping things simple!
Is parking available?
Street parking is available on Thomas St opposite the clinic.